For those who are still hesitant to install fibre broadband at home, TM has announced a new Unifi Fibre broadband promo where you can enjoy a 30-day trial for free. If you’re not satisfied, you can return the equipment within 30-days without any penalty.
The trial campaign is applicable to all Unifi fibre broadband plans with unlimited quota which starts from RM89/month. The 30-day trial offer is available for new customers only and it will be running until the 30th June 2020.
Below are the eligible plans for the 30-day trial:
30Mbps unlimited – RM89/month
100Mbps unlimited – RM129/month
300Mbps unlimited + unifi TV ultimate pack – RM199/month
According to TM’s website, installation is now available in all zones except for areas under Enhanced Movement Control Order (EMCO). If you wish to terminate, you could only do it at a TMpoint outlet and it must be within 30 days to avoid additional charges. You must also bring all equipment which includes the modem, broadband termination unit (BTU) and Unifi Media box (if applicable), or else there will be a RM500 charge.
However, do note that an upfront payment of RM100 is applicable to Malaysians or RM500 for non-Malaysian passport holders. The FAQ states that the upfront payment is only for applications made without MyKad reader verification and the amount will be refunded back to the customer by cheque within 3 months from the date of termination.
Customers will have to pay for any additional add-ons activated during the trial subscription period such as the RM60 add-on for Unifi TV Ultimate Pack and Unifi Media Box. Phone calls, on-demand content and other value-added services are chargeable as well. Interestingly, there’s no mention of any installation charges. If you decide to continue, you will be tied to a 24-month contract period.
Turns out this promotion was available since 16th March but TM wasn’t promoting it due to the movement control order. This is understandable since TMpoint outlets were closed and new fibre installations were not permitted during the early phase of the MCO.