U Mobile has opened its latest flagship store, located at Level 1 of Sunway Pyramid Shopping Mall. This outlet is the telco’s largest store in Malaysia and is also its second flagship store after its first which is located at its headquarters in Berjaya Times Square. The opening of the U Mobile Sunway Pyramid flagship store is part of the company’s overall retail expansion plan across Malaysia.
The company says it has chosen Sunway Pyramid as the mall attracts many families, a target segment that the company is rapidly growing. The new outlet is also said to utilise Smart Retail functions, such as Digital Price Tags and AI-powered CCTVs with smart security functions.
First in-store immersive dome in Malaysia with mixed reality
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According to U Mobile, its new flagship store features Malaysia’s first immersive dome in a retail store. This dome uses high-quality video, audio systems, virtual reality (VR), augmented reality (AR), and mixed reality (MR) to create a shared, immersive experience for visitors to enjoy.
Additionally, the U Mobile flagship store at Sunway Pyramid also sports some interesting spots such as the HoloBox, which is said to be a self-contained unit that employs holographic projection technology, giving a twist to the in-store Queue Management System. Customers can interact with the holographic avatar of Stacy Anam, U Mobile’s brand ambassador, for service. The Holobox also serves as a photo booth, which can project AI-generated images of visitors and project them onto the Immersive Dome.
Next up, there’s the U Home Zome which showcases a Smart Home Concept and highlights the key benefits of U Mobile’s family-centric plans such as U Family 128 and U Home 5G bundles.
U Business Corner on the other hand showcases the telco’s business solutions that leverage 5G and other technologies. Lastly, the U Mobile Sunway Pyramid flagship store also features the Lifestyle Zone, where visitors of all ages can enjoy VR gaming.
Grand opening promo with prizes and promotions worth up to RM800,000
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To celebrate the opening of its Sunway Pyramid flagship store, U Mobile is offering prizes and promotions worth up to RM800,000, between the 24th and 26th of January 2025.
Prizes to be given out include 5G smartphones, Sunway Resort staycations, and hoodies from an exclusive collaboration between U Mobile and Pestle and Mortar Clothing.
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The first 88 customers to visit the new U Mobile flagship store each day will also stand a chance to purchase a Huawei GT Cyber Watch for just RM0.99. It is to be noted that this promo is exclusively for U Postpaid 98 customers only, and is available on a first come first served basis starting from 11:00 AM.
New U Family 128 sign-ups and walk-in visitors can also participate in a lucky draw with guaranteed prizes daily.