Zoom tries to regain user trust by appointing Facebook ex-security chief

Zoom has been facing a lot of challenges lately. The remote conferencing service has recently been banned from Google, SpaceX, and even New York city schools due to privacy and security flaws.

The troubled saga started when people began using Zoom to connect online for work conferences, as well as family and friend get-togethers during the encouragement for social distancing around the world due to the Covid-19 virus. However, it was more and more apparent as time passed that Zoom wasn’t completely safe or private. The founder and CEO of the company Eric Yuan even apologised for “falling short of the community privacy and security expectations.”

However, in their attempt to regain user trust, Zoom has now launched a security advisory council. The council includes ex-Facebook chief security officer Alex Stamos appointed as one of its members.

“To be clear, I am not an employee or executive of Zoom and I don’t speak for the company,” Stamos writes in a post, “This opportunity to consult with Zoom was too interesting to pass up.”

Stamos stated that he was approached by Yuan to discuss a proper way to assess all the security expectations that came with its success and growth, but it’s not just the technical challenges that he is interested in working on.

“I’m certain that the real challenge… is how to empower one’s customers without empowering those who wish to abuse them. I encourage the entire industry to use this moment to reflect on their own security practices and have honest conversations about things we could all be doing better,” he continues.

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Zoom is still one of the most popular video conferencing apps for businesses, along with Google Meet, Skype for Business and Slack.


Dzamira Dzafri