Adding to their existing supported airline list of 13, Digi postpaid users are now able to stay connected on Malindo Air at a fixed price. This service is available on their Boeing 737-900ER planes, which mainly flies to India, Australia, Malaysia, Indonesia and Thailand.
Working together with AeroMobile Communications, Digi will allow their postpaid customers to roam on the satellite based network at RM 32 per day. Malindo Air adds to their long list which include Aer Lingus, Air France, Air Serbia, Alitalia, Emirates, Etihad Airlines, EVA Air, KLM Airlines, Lufthansa, Malindo Air, Qatar Airways, SAS, Singapore Airlines and Virgin Atlantic.
A couple of months back, AirAsia had introduced its in-flight internet service that runs on WiFi. For AeroMobile, you will be connected to an actual mobile network. This is like connecting to a roaming network while traveling overseas.
While there’s no mention of download speeds, you can enjoy surfing at RM32/day without the expensive pay per use charges. On AeroMobile, you can make and receive calls too but at a premium rate of RM15/minute. Meanwhile, SMS are charge at 99sen each.
Digi’s Head of Marketing Services had this to say on the matter:
“Digi is committed in constantly improving our services. This service, coupled with our widest 4G LTE network, connects Malaysians with high-speed internet services even when travelling.
Through this partnership with Malindo Air, our customers would be able to use their mobile devices onboard, empowering them to change the way they work, learn, play and live and provide them seamless connectivity.”
This isn’t the first time Digi had offered in-flight service. Back in 2009, they had introduced the service on selected Malaysia Airlines flights but it costs a colossal RM100 per MB. Maxis is also an AeroMobile partner, but we can’t find further details on their website. Celcom is also offering in-flight roaming service and they support both AeroMobile (15 airlines) and OnAir (17 airlines) networks. However they charge a slightly higher RM38/day for each network.
Need to know how to get the service working on your device? Here are the super easy steps to get the service working.
1. Turn on your smartphone and make sure your Airplane Mode toggle is OFF
2. Turn on Data Roaming on your smartphone
3. Your device will automatically detect the AeroMobile network and connect to it (the name displayed will vary depending on your smartphone)
4. A text will come in welcoming you to the network and give you a brief walkthrough
5. You’re now connected, so feel free to surf the internet
Do note that only selected flights are supported and the airline crew will make an announcement if the inflight mobile service is available. For any information regarding this new in-flight service and safety concerns, head over to the FAQ section on Digi’s website here .