The Malaysian Communications and Multimedia Commission (MCMC) is currently running a survey to find out more about your broadband experience. The Broadband Quality of Experience Survey 2023 (BQoES 2023) is now live and it is running until the 31st of December 2023.
The survey is open to all broadband users in Malaysia aged 15 years old and above. You can join the survey by clicking this link or by scanning the QR code above. The questions are available in both Malay and English, and it takes approximately 15 minutes to complete.
According to the MCMC, they will not collect any personal information such as your full name, credit and debit card or banking details during the survey. However, take note that the survey form does require your IC/passport as well as your phone number that’s associated with your broadband account for validation.
The survey contains questions about your experience with various internet applications including video streaming, web browsing, mobile apps, online gaming and IP voice calls. According to the MCMC, all information submitted will be kept confidential and will be used for the purpose of the survey only. It added that the survey will facilitate MCMC to continue monitoring and improving the broadband quality of experience in Malaysia.
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