Unifi equipment damaged by floods? TM is offering free hardware replacement

[ UPDATE 24/12/2021 11:00 ] Affected Unifi customers can replace their equipment for free with no contract extension.

===

Telekom Malaysia (TM) has announced that its offering free Customer Premises Equipment (CPE) replacements that are damaged by floods. This is aimed at reducing the burden of Unifi customers who are affected by floods in several states.

To request a broadband termination unit and wireless router replacement, affected customers can call the Unifi hotline at 100 or reach out to them via Live Chat. It isn’t clear if customers taking up the offer will have their contracts extended and we’ve reached out to TM for further information. We will update this post once we receive more details.

Unifi customers residing in several areas in Pahang and Selangor are also facing service disruption due to the floods. The weather disaster has affected voice calls, Unifi fibre broadband, Streamyx, and also Unifi Mobile services in badly hit areas. Restoration is still in progress and you can check the latest status on the #UnifiAlerts website.

[ SOURCE ]

Related reading

Recent Posts

Zeekr Malaysia delivers 2,000 EVs within a year since launch

Zeekr Malaysia has achieved a new milestone with the delivery of 2,000 EVs since its…

8 hours ago

Gentari x SEB turns on 120kW DC Charger in Sibu Town Square Phase 2

Gentari x SEB have successfully deployed its fifth EV charging station in Sarawak which enhances…

15 hours ago

Solar ATAP will only offset Energy Charge for domestic customers?

The new Solar Accelerated Transition Action Programme (ATAP) is on track for launch on 1…

1 day ago

JomCharge x DBKL turns on third EV charging location at Sri Hartamas

JomCharge x DBKL continue to turn on more street level EV chargers and the latest…

1 day ago

Perodua QV-E now available in more locations: Battery fee is RM275/month ALL-IN

Perodua QV-E can now be obtained in more Perodua showrooms throughout Peninsular Malaysia. When the…

1 day ago

Gentari deploys 200kW DC charger at Petronas Seremban 2

Gentari continues to expand its EV charging network in Seremban, following the deployment of two…

1 day ago

This website uses cookies.