[ UPDATE 4/02/2021 09:50 ]: TM has updated that the cable issue has been fixed and its Unifi and Streamyx services are fully restored. The services were restored in stages since 12:00am midnight.
===
TM has announced that its Unifi Fibre broadband, Unifi Mobile and Streamyx services in Perak are having disruption due to a cable cut incident. The telecommunications giant believes that the cable incident was caused by vandalism and they are working to rectify the issue as soon as possible.
According to their update on social media, the cable issue affects Unifi and Streamyx users in Pantai Remis, Sitiawan, Tanjung Malim and Tapah in Perak. It added that multiple main connection cables are damaged.
Due to the complexity of the connection, TM says the restoration will take some time and their technical team is working around the clock to restore its services as quickly as possible. Further updates will be shared on their Facebook and Twitter account.
Based on complaints on social media, it appears that the issue has affected connectivity for Northern region users which also includes Celcom and Maxis fibre customers on TM’s HSBB network. It is believed that users may experience slower connectivity due to congestion.
Are you currently experiencing issues with your Unifi connection? Let us know in the comments below.
[ SOURCE ]
This is your last call to pick up a Gentari Go Power Pass membership plan…
TNB Electron's continues to expand its EV charging network in Perak with the opening its…
You can now purchase a Neta V in Malaysia for just RM39,999, according to an…
If you are struggling to find a Valentine’s gift that isn’t the usual box of…
Perodua has published the service schedule for the Perodua QV-E on the official website for…
A long time coming, the GWM Wey G9 PHEV is finally available in Malaysia. The…
This website uses cookies.