Usually, I’d see that the lowest delivery fee is RM5 for GrabFood services. However, they are updating their delivery fee structure to be as low as RM2 for selected restaurants less than 1km away. This is aimed to encourage more orders for smaller and independent restaurants.
“With more sectors in the economy reopening, Malaysians are beginning to return to their daily routines. However, many are still having a tough time getting back on their feet due to financial uncertainty. This has not only made Malaysians more conscious about their spending, but businesses are also seeing the need to look for more opportunities to sustain,” said Sean Goh, Managing Director of Grab Malaysia.
Goh also stated that Grab wants to play a part in helping the nation regain economic stability as a homegrown tech enabler. He also aims to “ensure people keep supporting small and independent businesses while still providing budget conscious customers the convenience of on-demand food delivery.”
As low as RM2
To find the GrabFood options with lower delivery fees, there will be a ‘Delivery Fees RM4.00 and below’ option when you scroll through the options. Press ‘See All’ to look through the options in your area. The price of the fee also depends on how far your place is from the nearest area, so you might not see a RM2 option if you live a bit further away from a nearby option. It looks like the delivery fee is RM3 is the restaurant located between 1-2km, and RM4 for distances between 2-3km.
Free deliveries category
You might have also noticed a ‘Free Delivery’ category in GrabFood. This is not necessarily a shop that offers no delivery charges, but they are options that offer the ‘MY Free Delivery Promo’ coupon—which includes a few terms like up to 5 redemptions per user and a minimum order of RM25.
The category provides restaurant-partners an avenue to boost their visibility and awareness across the Grab platform. Grab will also be including additional restaurants to participate in the same offer, so expect a lot more in the same category.
You can purchase the GrabFood Signatures Value Packages save up to RM50 on each order from their favourite GrabFood Signatures restaurants. But this deal can only be used for the restaurants available in the “GrabFood Signatures MY” category (which you can find near the “Free Deliveries” category).
The discount vouchers can be used for over 1,000 restaurant-partners nationwide with no minimum spend required. It comes in 3 packages to suit your budget as well—from a RM4.90 per month package which gives you a 15% off discount for 5 orders, to a RM14.90 per month package which give you a 15% discount for 30 orders.
Here’s a guide on how to purchase and use the GrabFood Signatures Value Packages:
- Tap on the ‘GrabFood Signatures Packages’ banner on the top of the GrabFood page. If you don’t find it, keep swiping until you do.
- Select a package and pay with GrabPay Wallet.
- Your set of vouchers will be placed in your My Rewards page upon successful purchase.
- Tap on ‘Use Now’ to use your voucher. Select a GrabFood Signatures restaurant and place your order.
- Your 15% discount will then be automatically reflected in your order.
“We hope that through these efforts we’re able to assist our fellow countrymen through these uncertain times,” continues Goh.
Lower delivery fees, however, doesn’t mean that food deliverers would not get as much as usual. Grab will be subsidising the delivery fees which are lower than RM5. It will not affect the income of the deliverer. Grab has also made it easier for users to tip them extra by enabling in-transit tipping—where you don’t need to wait until after the job is completed to tip your driver or delivery-partners, in fear that you might forget.