Following the Conditional Movement Control Order (CMO), Mercedes-Benz will reopen their showrooms and resume services and repairs. However, they will need to proceed with stricter health and safety protocols.
“The safety of our customers are paramount to us and we will continue to closely monitor the COVID-19 situation in Malaysia to ensure adequate safety and precautionary measures are in place at our premises. As we adapt to the new normal, we will be introducing many new digital approaches in the business with the first being the Mercedes-Benz virtual showroom. Customers can now view their desired vehicles from the comfort of their own homes and gear themselves up for an immersive virtual test drive experience,” said Dr Claus Weidner, CEO and President of Mercedes-Benz Malaysia.
Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia’s new measures include:
Mercedes-Benz Malaysia’s health and safety protocols, as stated in the above measures, are stricter due to precautions following the COVID-19 pandemic. Here are the new measures added at their establishments:
Additionally, customers can book a slot for a virtual test drive session online here. You can also contact Mercedes-Benz through their customer service at 1-800-88-1133 or visit their official website for more information here.
Besides Mercedes-Benz, we’ve reported that Proton is also restarting operations with similar new operating procedures. They’ve gradually resumed production operations at their plants in Tanjung Malim and Shah Alam.
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