Maxis Fibre Broadband is having network issues in selected areas

If you’re using Maxis for your home broadband, you may face difficulty connecting to the internet. For the past couple of hours, there has been a number of complaints about the service from various locations in the Klang Valley which include Kajang, Dutamas, Batu Caves and Setapak.

Maxis has responded to the complaints on Twitter and have acknowledged there’s a network issue for the Home Fibre service. The problem appears to be scattered and Maxis says they are working to rectify it as soon as possible.

Hi, we are aware of the network issue for Home Fibre service in scattered areas and our team is working diligently to resolve it

— Maxis (@MaxisListens) July 27, 2019

Hi, regret to inform that we're having downtime in scattered areas & rectification in progress [1]

— Maxis (@MaxisListens) July 27, 2019

Hi, we are aware on Maxis Fibre connection issue that happens in scattered areas [1]

— Maxis (@MaxisListens) July 27, 2019

Hi, regret to inform that we're having downtime in scattered areas & rectification in progress [1]

— Maxis (@MaxisListens) July 27, 2019

If you’re a Maxis Home Fibre broadband customer, are you currently experiencing issues with your connectivity?

Thanks @madbul1230 for the tip!