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Shopee also offers a full refund for Huawei devices if it loses access to Google Mobile Services

  • BY Alexander Wong
  • 1 July 2019
  • 5:00 pm
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Shopee has just announced an App Protection Warranty for Huawei devices in a bid to address consumers’ concerns with regards to Google Play Store and services. Similar to other retailers, Shopee customers will receive a full refund if popular apps including Google Play Store, Gmail, Google map, Chrome, YouTube, Facebook, Instagram and WhatsApp fail to function during its warranty period.

The App Protection Warranty is valid for purchases made via Shopee retailers between 1st July to 30th September 2019. It is applicable to the following models:

Smartphones
Huawei P20
Huawei P20 Pro
Huawei P30
Huawei P30 Pro
Huawei Mate 20
Huawei Mate 20 Pro
Huawei Mate 20 X
Huawei Nova 3
Huawei Nova 3i
Huawei Nova 4
Huawei Nova 4e
Huawei Y Max
Huawei Y5 2019
Huawei Y5 Prime 2018
Huawei Y6 2018
Huawei Y7 Pro 2019
Huawei Y9 2019
Huawei Y9 Prime 2019

Tablets
Huawei Mediapad M5 Pro
Huawei MediaPad M5
Huawei MediaPad M5 Lite 10
Huawei MediaPad M5 Lite 8
Huawei MediaPad T3 7
Huawei MediaPad T5 10

According to Shopee, this full refund program is made possible in partnership with leading smartphone retailers and distributors. In the event the device fails to access Google Play Store and other Android applications, customers can seek a refund by presenting the original purchase receipt to the respective retailers/distributors for further action.

You can find the list of participating retailers and distributors on Shopee below:

  1. Huawei Official Shop – https://shopee.com.my/huawei.os
  2. Huawei Concept Store – https://shopee.com.my/huawei.conceptstore
  3. DirectD Official Store – https://shopee.com.my/directd.official
  4. Senheng Official Store – https://shopee.com.my/senheng.my
  5. Courts Flagship Store – https://shopee.com.my/courts.os
  6. Satu Gadget Official Store – https://shopee.com.my/satugadgetofficialstore

Shopee is also offering an extra RM30 rebate with the promo code JULMOBILE30 with a minimum spend of RM1,000 in the Mobile and Gadget category. This is valid from 1st to 31st July 2019.

As announced today, Huawei has announced a RM400 price cut for the P30 and P30 Pro. The P30 with 128GB of storage is priced at RM2,299 while the P30 Pro with 256GB storage is going for RM3,399. The Chinese smartphone maker is also offering a two-year warranty for new devices purchased between 1st July to 30th September 2019.

Related reading

Deal: Huawei Malaysia offers RM400 discount for P30 series and daily flash deals up to 50% off
[Update] Huawei offers 2 years warranty for smartphones and tablets
Another Malaysian retailer offers 100% refund for Huawei devices that lose access to Google Play Store
Tags: HuaweiHuawei Mate 20Huawei Mate 20 ProHuawei P20Huawei P20 ProHuawei P30Huawei P30 ProMobile
Alexander Wong

Alexander Wong

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