Categories: Digital LifeNews

Grab driver banned for insulting his passengers on video

Just recently, ride sharing platform, Grab had a serious incident where a passenger was allegedly raped by one of their drivers. Before the dust settles, Grab is facing yet another problem which was made known through a viral video.

The Grab driver had recorded himself while driving and at the same time had mocked his passengers which appears to be from China. In the video, he asked where his passengers were from and then started making fun of them in Bahasa Malaysia.

Obviously, his actions didn’t go unnoticed and Grab had taken action by banning the driver. According to Grab, they have removed him permanently from their platform and they do not condone such behaviour.

Grab’s fast action is commendable but they would need to do more to restore customer confidence when it comes to passenger safety. When it comes to new driver recruitment, Grab says they conduct face to face driver screening and criminal background checks, and they are committed to investing in driver screenings, training and other safety initiatives. For better peace of mind, Grab will be expediting their plans to offer a PDRM panic button on their passenger app.

[ SOURCE ]

Recent Posts

Dongfeng Box Malaysia: 94hp compact EV with up to 310km of range, priced from RM101k

Dongfeng Box is now officially available in Malaysia. Launched in partnership with Central Auto Distributors…

13 minutes ago

Nissan Kicks e-Power now open for booking in Malaysia, priced below RM130,000

Edaran Tan Chong Motor (ETCM) has announced that the Nissan Kicks e-Power is now open…

4 hours ago

TikTok, Content Forum and UiTM empowers students with Digital Literacy to promote a safer digital space

TikTok in partnership with Communications and Multimedia Content Forum of Malaysia (CMCF) have recently organised…

7 hours ago

Tesla owners in Malaysia can finally use the Autopark feature

Tesla owners in Malaysia have reported that their vehicles can now perform the Autopark feature.…

7 hours ago

Asus ROG Phone 9 series launching in Malaysia on 10th December 2024

After unveiling its latest smartphones, the Asus ROG Phone 9 series, to the world, Asus…

7 hours ago

WhatsApp Voice Message Transcripts converts voice into text

WhatsApp has introduced a new Voice Message Transcripts feature which allows users to easily convert…

14 hours ago

This website uses cookies.