Local funnyman Patrick Teoh shared on his blog his wife’s experience with TM and Streamyx when she went to apply for a fixed phone line along with Streamyx broadband.
Patrick was told by Malaysia’s number one telecommunications company that it would take a whole week to have his fixed line installed and a ridiculous two weeks to get Streamyx up and running.
In the man’s own words “I mean this is 2010. One week to get a phone line and 2 weeks to get Streamyx? What does TM have to do? Dig trenches and lay cables? Do some re-wiring so my wife’s shop can get a line in? What?”
So TM, we’re all wondering, why does it take so long for you to install fixed line and Streamyx?
In this day and age of social media, TM is primed to earm some very valuable brownie points if they respond to Mr. Teoh and have everything installed within the day. But going through the comments thread in Patrick Teoh’s post and TM’s official Twitter account, it appears that Mr. and Mrs. Teoh’s venting has gone unoticed.
Wonder if TM will actually sort this out.
