Smarter Energy, Better Wellbeing: Time of Use (ToU) Scheme Enhanced Customer Savings in TNB’s 3Q Result 2025

Tenaga Nasional Berhad (TNB) has released its financial results for the third quarter of 2025, reporting steady earnings supported by foreign exchange gains and consistent electricity demand.

The utility giant also provided updates on its infrastructure rollout, highlighting the adoption of its Time of Use (ToU) scheme and the commercial performance of its electric vehicle (EV) charging network.

Financial Performance

TNB reported earnings of RM3.2 billion, stating that the results met market expectations for stable performance across the first three quarters of 2025. Key financial drivers for the period included:

• Foreign Exchange: A translation gain of RM350 million, attributed to the Ringgit strengthening against the US Dollar (improving from RM4.471/USD in December 2024 to RM4.215/USD in September 2025).
• Demand: Total electricity sales reached 99,930 GWh as of September 2025, driven primarily by consistent growth in the commercial sector.
• Cost Management: The report noted a reduction in net finance costs contributing to the overall resilience.

TNB continued its capital expenditure (Capex) program to maintain grid reliability, investing RM3.1 billion in Q3 alone. This brings the year-to-date cumulative Capex to RM8.3 billion.

Additionally, the Automatic Fuel Adjustment (AFA) mechanism remains in place, which TNB states has facilitated cost recovery and provided collective customer savings of over RM250 million.

Operational Updates: Smart Meters & EV

The utility provided operational updates regarding its transition toward digitalised grid management and green mobility infrastructure:

• Flexible Pricing: Since the domestic rollout of the Time of Use (ToU) scheme on July 1, 70,000 customers have migrated to the plan. The scheme allows households to manage bills by shifting usage to off-peak hours.
• Smart Meters: To facilitate ToU and data tracking, TNB has installed a total of 5,081,063 smart meters to date.
• Digital Adoption: The myTNB app has been adopted by 7.2 million customers (70% of the customer base), with active users reported at 6.4 million.
• EV Infrastructure: As of September 2025, TNB has installed 5,109 charge points nationwide. Year-to-date, this network has supplied 10 GWh of electricity, generating revenue of approximately RM5.1 million.
• Grid Reliability: The System Average Interruption Duration Index (SAIDI) improved to 46.65 minutes, down from 47.62 minutes previously.

CSR and Community Expenditure

TNB disclosed its Corporate Social Responsibility (CSR) spending for the period between January and September 2025. Major allocations included:

• Education: RM96 million for student assistance via UNITEN and Yayasan Tenaga Nasional.
• Sports Development: RM8.3 million, supporting national hockey programs and over 35,000 athletes.
• Zakat: RM9.15 million distributed to more than 32,000 beneficiaries.
• Disaster Relief: RM711,250 in emergency assistance for victims of floods, storms, and fires.
• Healthcare: RM515,800 for medical assistance, including dialysis support.
• Biodiversity: RM523,565 for coral restoration and ecosystem rehabilitation.

TNB President and CEO Datuk Megat Jalaluddin Megat Hassan stated that the group remains focused on digital and operational strengthening. “Our commitment is clear and resolute: we will continue to take every necessary step, with discipline and responsibility, to meet evolving customer needs,” he said.