U Mobile is ahead of other local telcos in overall download and upload speeds according to the latest Mobile Network Experience report from Opensignal. This is based on the measurements that were taken from 1 June to 29 August this year.
In the previous report that was published back in March, the top spot for both categories was held by Celcom. U Mobile managed to lead the way this time around by delivering a massive improvement of more than two-fold for its average download speed in just six months.
As for overall upload speed, the improvement is more subtle at just 2Mbps when compared to the previous figure but it is enough to dethrone Celcom. Interestingly enough, Opensignal said that all telcos in Malaysia have experienced an increase in both their download and upload speeds.
In case you are wondering why the download and upload speed mentioned above seemed rather low even after 5G was officially launched in Malaysia, this is because the overall download and upload speed factors in 4G and 3G speed as well. That being said, the report does have a separate section for 5G experience.
Just like in March, Yes is still somehow slower in both 5G download and upload speed than other telcos even though it has provided 5G services to consumers much earlier. At the same time, U Mobile and Unifi managed to catch up to the previous winner, Digi by delivering a 5G download speed of more than 400Mbps to become joint winners of the category for the September 2023’s report.
Things didn’t change much for 5G upload speed though as none of the telcos were able to reach 50Mbps, similar to the previous report back in March. That being said, Celcom was deemed the winner of this category even though the difference between the telco and the runner-up U Mobile was just 2.6Mbps.
Meanwhile, Yes is still able to hold on to the overall network availability award once again for the fourth time in a row. However, the YTL subsidiary has to let go of the 5G availability award to U Mobile.
Aside from that, the new report also said that Digi is the top telco for 5G video and voice app experiences. Unifi has also won the award for overall live video experience as well as the newly introduced consistent quality category.
Somehow, Maxis is the only telco that did not receive any award at all. But of course, one can argue that the company did not have enough time to properly flex its muscle given that the telco had only offered 5G services to customers in mid-August.
Could things be different in the next edition of the Opensignal Mobile Network Experience report? We shall see once the network analytics company release the next report in March 2024 but for now, you can take a closer look at the September 2023 edition of the report right here.