[ UPDATE 1/11/2022 10:30 ] Instagram tweeted it has resolved the issue at 6AM Malaysian time, nearly eight hours after it first acknowledged it.
We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry! 😵💫https://t.co/Q1FBOEI97D
— Instagram Comms (@InstagramComms) October 31, 2022
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Instagram users are currently reporting issues logging in to their accounts, saying that the social media network has suspended their accounts without reason. A message greeting them upon trying to log in reads: “We suspended your account on October 31, 2022.” Quite a spooky way to end Halloween, eh?
According to The Verge, the issue seems to be mostly affecting iPhone users, with some saying that their app has been crashing and rendered unusable ahead of an update earlier today. I too had an issue logging in a few hours ago, with the app saying that “the username you entered does not belong to an account,” although thankfully my account did not end up being suspended.
We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown
— Instagram Comms (@InstagramComms) October 31, 2022
Those that did get to log in have noticed their follower counts dropping as scores of users ended up being suspended. The article notes that footballer Cristiano Ronaldo’s account lost a whopping three million of the 493 million followers he had just yesterday.
Instagram has confirmed the issue on Twitter, adding that it is looking into the issue and apologised for any inconvenience. This isn’t the first time a Meta (née Facebook) service was hit with issues recently—WhatsApp also suffered an outage last week.
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