Is your Acer device damaged by the floods? Acer will fix it for free, regardless of warranty

Following the devastating floods that hit several regions throughout the country, Acer Malaysia has announced that they’ll be offering their help to the victims with a new repair program. Anyone affected by the floods and have their Acer products damaged by it will be able to reach out to Acer Malaysia and get it fixed for free, even if it’s out of warranty. Furthermore, Acer Malaysia will also help you repair non-Acer devices, albeit with a fee.

“We are saddened by the floods that overwhelmed many parts of Malaysia recently. Our thoughts and prayers are with all who are affected. To lend a helping hand, we would like to support the recovery process of those affected. This support is for both our Acer customers and non-Acer customers,” – Acer Malaysia

Of course, not every laptop or computer can be saved, and so Acer will also offer a 20% discount on any new desktop or laptop device from Acer Malaysia’s eStore if your device is damaged beyond repair. You won’t have to rush for it either, as both the repair and discount program will be going on until the 31st of March 2022. This is to give you and your family time to repair and fix the damage your homes may have suffered in the floods before getting a new computer.

If you have an Acer device damaged in the floods, or would like to send your non-Acer device to them anyway, you can contact Acer Malaysia at 1-800-88-1918 or email ama.acercare@acer.com for more information. This follows Samsung Malaysia and Telekom Malaysia, who have also started their own repair and replacement programs for those affected by the foods throughout Malaysia.