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[UPDATED] Yoodo is currently facing service disruption, calls and data not available

  • BY Alexander Wong
  • 8 June 2020
  • 9:51 am
  • Comment
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[ UPDATE 8/06/2020 11:30 ] Yoodo’s services including 4G data appear to be restored. However, the app isn’t stable at the moment.

[ UPDATE 11/06/2020 23:24 ] Yoodo says sorry for the interruption and they are giving free 3GB of data as a form of compensation. More details here.

===

If you’re Yoodo user and woke up this morning finding that your line is dead, you’re not alone. The digital telco under Celcom is currently facing disruption and its services are not available.

According to Yoodo, their technical team is working to resolve the issue. They didn’t provide any timeline but it appears that most subscribers are affected. The Yoodo app is currently not accessible and you can’t use any data.

Oh dear! Our Yoodo services are temporarily unavailable. Please be patient as our tech team works to resolve this issue. We apologise for any inconvenience caused.

— Yoodo (@yoodoMY) June 7, 2020

According to some users, the problem had started since midnight and they can’t use 3G or 4G. Voice calls don’t work but users are still able to receive incoming calls and SMS.

https://twitter.com/_aazibmelon/status/1269785498144260097

If you’re a Yoodo user, are you facing network disruption as well? Let us know in the comments below.

Related reading

Yoodo makes a “YooTurn”, continues to offer free 1GB daily
MCO: Yoodo users must now manually redeem their Free 1GB data daily
Yoodo now offers 20GB data for RM20, 100GB Power Pass for RM2
Tags: Celcomprepaidyoodo
Alexander Wong

Alexander Wong

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