Categories: News

DiGi will give you your money back if you’re not happy with its network, but…

DiGi‘s got a new network and it’s so confident with this new network that it is offering you a full refund on your advance payment within 7 days of you signing-up if you’re not happy with its network. But of course, with offers as good as this there are bound to be strings attached.

Firstly, this is applicable to new subscribers only. For those of you who’ve been with DiGi for years, this is not for you.

Secondly, this offer is only for SIM only subscriptions, if you’re on a contract, you’ll probably still have to pay the early termination fee if you want out.

Thirdly, the money back offer is only for when new subscribers choose the DiGi SmartPlan 50 or SmartPlan 78, and if you want to make use of this offer, there is only a handful of DiGi Stores that are offering it — they are in The Gardens, Sunway Pyramid, PJ SS2, BBT One Tower in Klang and Bangsar Shopping Centre (if you’re wondering, the DiGi Store Express store in IOI Mall is not one of them).

On top of that, you might want to read the following “notes” from DiGi with regards to the offer:

Only applicable to new registrations of SIM only plans – i.e. DG SmartPlan™ 50 and DG SmartPlan™ 78.
Refunds are only provided upon subscription termination within the first seven (7) days.
Credit limit within the seven (7) day period will be reduced to RM50 and will be adjusted to its default credit limit thereafter.
The money back guarantee is not applicable to port-in customers.
The money back guarantee is not valid in the following instances:
Subscriber has made IDD or International Roaming calls within seven (7) days.
Subscriber requests to port out in less than seven (7) days.

The money back guarantee is a nice gesture from DiGi but looking at the terms and conditions, we can’t help but feel that the intention is much less sincere.

More info on the DiGi Money Back Guarantee here.

Recent Posts

Malaysia’s largest DC charging hub is opening soon at Iskandar Puteri, Johor

DC Handal is expected to unveil what appears to be Malaysia's largest EV charging hub…

1 hour ago

Realme GT 7 Pro coming to Malaysia as first smartphone with Snapdragon 8 Elite chip, launching 18th November

Realme has debuted its latest flagship smartphone, the Realme GT 7 Pro in China, featuring…

2 hours ago

Malaysia to kill off NGVs in 2025 due to safety concerns

Malaysia will ban natural gas vehicles (NGVs) on 30 June 2025. Subsequently, no new natural…

3 hours ago

Is your iPhone 14 Plus having camera issues? Apple has a solution for you

Apple has launched a service program for the iPhone 14 Plus where certain units fail…

5 hours ago

U Family 128: U Mobile offers 1000GB shared data with 4 lines and free roaming for RM128/month

U Mobile has introduced its new U Family 128 offering, a new family plan which…

7 hours ago

PlayStation 5 Pro leaked – 16.7 TFLOPS GPU, 16GB GDDR6 dedicated VRAM, 2GB DDR5 system RAM

We are just three days away from the launch of the beefed-up PlayStation 5 Pro…

9 hours ago

This website uses cookies.