Puspakom Sdn Bhd (Puspakom) has reaffirmed its commitment to integrity and professional conduct following a recent court ruling involving defamatory statements made against one of its vehicle inspectors.
The statement refers to a Sessions Court decision delivered on 22 April 2026 in Batu Pahat, which involved defamatory remarks made via a social media livestream. According to Puspakom, the ruling underscores the importance of accountability and responsible conduct in public discourse.
Puspakom commended its officer, Ahnaf Azfarrizi Ahmad Rizaludin, for rejecting a vehicle that did not meet inspection standards. The company stressed that its inspection processes are governed by strict protocols to ensure safety, compliance and public confidence, and that these standards will not be compromised.
The company added that it takes allegations against its personnel seriously and will address any claims that undermine their professional integrity through appropriate channels. At the same time, it said it welcomes constructive feedback from the public, provided it is communicated responsibly.
Puspakom CEO Mahmood Razak Bahman said, “We respect the Court’s ruling and reaffirm our commitment to due process. Our frontliners operate in a demanding environment, guided by strict regulations to ensure safety and compliance for all road users, and we fully support them in carrying out their responsibilities with integrity.”
He added, “The integrity demonstrated by Ahnaf is highly commendable. I commend his firmness in upholding professionalism and ethical conduct in the discharge of his duties. We welcome public feedback as it helps us improve our services and customer experience, provided it is conveyed respectfully and constructively through appropriate avenues.”
Puspakom also emphasised that it will not hesitate to take legal action in cases involving abusive or defamatory behaviour directed at its personnel. The company noted that statements made publicly, particularly on digital platforms, carry significant consequences and must be grounded in fact and fairness.
The company said it remains committed to upholding high standards of service, professionalism and integrity in ensuring the safety and roadworthiness of vehicles in Malaysia.
According to a report by New Straits Times on 23 April 2026, Puspakom officer Ahnaf had sued a motorcycle trader over defamatory remarks made during a TikTok livestream.
The dispute stemmed from a TikTok Live session on 9 December 2024 which took place shortly after the plaintiff rejected a motorcycle during inspection due to suspected tampering with the chassis number. While the trader expressed frustration during the session, the court found that the remarks had crossed into defamatory territory. The livestream reportedly attracted about 1,600 viewers and included the plaintiff’s image, which was used to identify him.
Sessions Court judge Osman Affendi Mohd Shalleh ruled on 22 April 2026 that the statements met the legal threshold for defamation, as they were published, referred to the plaintiff and carried defamatory meaning. The court subsequently ordered the defendant to pay RM80,000 in damages.
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