Microsoft systems worldwide have been affected by an IT services disruption, linked to cybersecurity firm Crowdstrike.
A likely cause of the Microsoft outage is said to be Crowdstrike’s recent update of its Falcon sensor.
According to the Sydney Morning Herald (SMH), CrowdStrike has stated that it is aware of reports of crashes on Windows hosts related to the Falcon sensor.
Airports in both the US and Australia were affected, with the US Federal Aviation Administration asking Frontier Airlines, that was badly affected by the outage, to pause its departures.
The ground stop has been lifted as of press time.
Users also flooded the website Downdetector.com, that tracks service outages, to report issues across various Microsoft 365 apps and services.
The outage has also affected telecommunications, banks and supermarkets and even bringing down police systems in New South Wales.
Australia’s national cyber security coordinator Michelle McGuinness has said that current information shows the outage is due to a “technical issue” and there is no reason to think it is a cyber security incident.
On X (formerly Twitter), Microsoft stated earlier today: “We’re investigating an issue impacting users’ ability to access various Microsoft 365 apps and services.” — Malay Mail
UPDATE: The Microsoft outage has also affected AirAsia. The low-cost carrier tweeted on X: “Our core reservation and check-in system are impacted by Microsoft’s cloud services outage affecting airlines worldwide. You may experience slower check-ins and longer queues and we are doing our best to address this situation.”
Terkini!!!
— Syahrul Azlan | Mutawwif Emas 🇲🇾 (@syahrulazlan91) July 19, 2024
Semua sistem Check In (Online, Kiosks) penerbangan #Airasia mengalami gangguan teknikal.
So yang mana ada penerbangan dalam masa terdekat, sila datang awal ke KLIA (T2).
Yang mana belum ada boarding pass atau nak drop bagasi, wajib beratur di kaunter. pic.twitter.com/pD8yYNXMnX
KTMB has also reported disruption to its ticketing system due to the Microsoft “Crowdstrike” technical issue.
NOTIS PENTING / IMPORTANT NOTICE
— KTM Berhad (@ktm_berhad) July 19, 2024
Dear valued customers,
Please be informed that the KITS ticketing system and all customer service channels at KTMB are currently experiencing technical disruptions due to Crowdstrike Microsoft Windows.
Restoration works are actively underway. pic.twitter.com/Dyt5pOh3W8
Pos Malaysia has also announced that its services are also affected by the Microsoft outage.
KLIA Ekspres appears to be affected as well. They tweeted that tickets are currently not available for purchase via their website, apps and digital wallets at this time. Commuters are advised to proceed to the counter to purchase their tickets.
Firefly AIrlines has also announced an outage for its booking system. Customers won’t be able to book flights, manage bookings or check-in online at the moment.
— Firefly Airlines (@FireflyAirlines) July 19, 2024
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