After the surprising operation suspension of MYAirlines, a flurry of reactions exploded on social media, shared by those who are stranded, or someone who knows a person affected by the suspension.
In reaction, the other major airlines in Malaysia – Malaysia Airlines, Batik Air and AirAsia – have stepped forward to help those who were affected by the suspension. Each of the airlines has different offers for passengers who are looking to continue their journey.
Malaysia Airlines
Malaysia Aviation Group (MAG), the parent company of Malaysia Airlines shared that it is open to work with MYAirline to re-allocate passengers on its flights between Kuala Lumpur and Kota Kinabalu, Langkawi, Kuching and Bangkok.
In a statement, MAG said, “Malaysia Airlines invites the management of MYAirline to work together in re-allocating their passengers on our flights.”
While waiting for the MYAirline management to meet up with MAG, passengers with an urgent need to travel can immediately visit any Malaysia Airlines ticketing offices to make their booking and receive 55% off on their flight tickets on affected routes by presenting their MYAirline tickets for travel up to November 2023.
Batik Air
Batik Air is offering affected MYAirline customers special fixed one-way prices for selected routes. Passengers who are looking to fly with Batik Air will need to attach a copy of their MYAirline tickets, and make the booking via a dedicated email at [email protected].
The one-way prices are for the following routes:
- Penang: RM 129
- Langkawi: RM 159
- Kuching: RM 199
- Bangkok Suvarnabhumi & Don Muang: RM 299
The offer lasts until 30 November 2023, with seats subject to availability.
AirAsia
AirAsia’s offer is a 50% discount to the base fare, for a one-way flight for the affected passengers. Those with confirmed tickets to and from the following destinations can apply for the special offer:
- Kuala Lumpur
- Langkawi
- Penang
- Tawau
- Kota Bharu
- Kuching
- Kota Kinabalu
- Kota Kinabalu-Tawau
- Don Mueng-Bangkok
- Suvarnabhumi-Bangkok
The 50 per cent base fare discount is for one-way fare excluding airport tax, MAVCOM fee, fuel surcharge and other applicable fees. Other terms and conditions apply.
Those who wish to redeem can head to the following AirAsia Sales Counters with a confirmed MYAirline flight booking in hand to redeem the discount:
- KL Sentral (Kuala Lumpur)
- KLIA Terminal 2 (Sepang)
- Langkawi International Airport
- Penang International Airport
- Sultan Ismail Petra Airport (Kota Bharu)
- Kuching International Airport
- Tawau Airport
- Kota Kinabalu International Airport
- Don Mueng International Airport (Bangkok)
- Suvarnabhumi Airport in Bangkok (Bangkok)
The redemption begins from today until 30 November 2023, with seats subject to availability.
MYAirline was established way back in January 2021 and just announced that it is suspending flight operations due to financial difficulties. As of today, it has a fleet of 8 Airbus A320-200, flying to 10 destinations domestically and internationally. The airline is currently working to resume operations, but the company and board of directors did not commit to any deadline on when that is happening.
