Following the announcement of the new revised Unifi Fibre Broadband pricing, TM has announced that it will offer a free speed upgrade to all existing Unifi Fibre subscribers. Unlike the previous Unifi Turbo campaign which offered up to 10X speed upgrade, the latest upgrade allows existing customers (both home and business) to jump to the next available speed while paying their current subscription price.
Unifi Free Speed Upgrade 2023
Here’s what the free speed upgrade looks like depending on your current plan.
- 30Mbps -> 100Mbps
- 100Mbps -> 300Mbps
- 300Mbps -> 500Mbps
- 500Mbps -> 800Mbps
- 800Mbps -> 1Gbps
However, this speed upgrade is not applicable to customers who are currently on the highest 2Gbps (1Gbps + 1Gbps) plan. TM has also confirmed that customers on the RM69/month 30Mbps Pakej Perpaduan Rahmah plan are not getting an upgrade for now. According to TM, the free speed upgrade is given without any contract renewal unless you’re getting a new device or signing up for additional deals or offers that require a contract.
Existing customers without contracts may downgrade without penalty
While the speed upgrade enables Unifi customers to enjoy faster broadband speeds at no extra cost, users are able to downgrade for free to save on their monthly broadband fees. However, this is only applicable to Unifi customers who are currently not tied to a contract. However, any plan change will require a contract renewal under TM’s terms and conditions.
All existing customers (except for 2Gbps and Rahmah) will receive the free speed upgrade regardless of whether they are in a contract or not. The upgrade will be rolled out in phases and TM aims to complete the speed upgrade exercise in 3 months.
