TM’s Unifi fibre broadband service appears to be facing a service disruption. According to complaints online, several Unifi users cannot access certain international websites and VPN services.
Unifi has replied to a tweet saying they suspected the issue was caused by a temporary service disruption which is expected to be resolved in a short time. It added that customers may experience issues while browsing certain websites.
Maaf, kami mengesyaki terdapat gangguan perkhidmatan sementara yang dapat diselesaikan dalam tempoh masa terdekat. Oleh yang demikian, pelanggan akan mengalami isu browsing untuk website tertentu.
— Unifi (@unifi) May 23, 2023
We’ve reached out to a TM representative, and we are told there was an issue with international upstream. However, the problem has been resolved and it should be back to normal for most users. Are you using TM’s Unifi Broadband? Do let us know if you’re having issues connecting to international websites and if the service has been restored for you.