Toyota suspends autonomous shuttle at Tokyo Olympic Games village after it crashed into an athlete

Toyota Chief Executive Akio Toyoda apologised for an incident at the Tokyo Olympic Games village. A self-driving e-Palette transportation pod collided with a visually impaired Paralympic athlete, which resulted in Toyota halting its autonomous shuttle service.

“It shows that autonomous vehicles are not yet realistic for normal roads,” said Toyoda regarding the incident.

In late 2020, Toyota announced that its e-Palette, a battery-electric vehicle for autonomous mobility, would be the transportation service for athletes and related staff in the 2020 Olympic and Paralympic villages. The e-Palettes don’t have traditional controls like steering wheels or pedals, and could operate either as ride-hailing shuttles or mobile retail spaces.

According to Toyota, vehicle abnormalities would be “automatically detected” and sent automatically to the depot, where a replacement vehicle would take its place to ensure stability of operation. However, there was no word on how they would have handled environmental abnormalities—like a pedestrian on the road or a fallen tree, for example.

One of the vehicles reportedly slammed into an athlete that was set to compete in the Paralympic Games. The shuttle itself was at a T-intersection when it turned into the athlete at a speed of 1-2 KM per hour. The athlete was taken to a nearby medical center for treatment and was able to walk back to their residence.

Interestingly, the e-Palette was under manual control at the time—with a human operator using the joystick control. However, a Toyota spokesperson confirmed that the e-Palette service has still been halted due to the crash, and could not say when it would be resumed.

“This doesn’t mean the entire e-Palette program beyond its current use at the Games has been halted,” the spokesperson continued.

There’s no information on what the pods would be replaced with during the remainder of the Paralympic Games—like, how are the athletes going to get around now? However, Toyota stated that they are “fully cooperating with the police investigation into the incident in order to determine the cause of this accident” and will conduct their own investigation.

“We would like to express our sincerest apologies to the individual that was injured due to this unfortunate collision and we wish them a speedy recovery. We would also like to apologize for any inconvenience caused to those who use our mobility vehicles in the Athletes’ Village,” said Toyota.

[ SOURCE, IMAGE SOURCE ]

Recent Posts

Gentari deploys four DC Chargers at Publika Shopping Gallery

If you're heading to Publika Shopping Gallery at Solaris Dutamas in Kuala Lumpur, there are…

3 hours ago

Gentari turns on 180kW DC Charger at Petronas Batu Ferringhi

Gentari continues to deploy more EV chargers on Penang Island and the latest location is…

4 hours ago

KLIMS 2026: Malaysia’s premier mobility extravaganza promises more than just car showcase

This post is brought to you by KLIMS. Making a return for the 11th time,…

13 hours ago

Banks prevented RM1.19 billion in scam transactions in 2025, 68 bank staff recognised as ‘Bank Heroes’

The Malaysian banking industry have recognised the efforts of 68 bank employees in helping to…

13 hours ago

We’ve been accepting broken laptop designs for 20 years. Here’s what finally changed

This post is brought to you by Qualcomm. Working remotely often comes with an annoying…

1 day ago

Zeekr X 2026 now open for booking in Malaysia, comes with automatic doors and built-in fridge

The updated Zeekr X for 2026 is now open for booking in Malaysia. The premium…

1 day ago

This website uses cookies.