Categories: NewsTelco

[UPDATED] Celcom users in Penang may experience call and data service disruption

[ UPDATE 1/7/2020 22:00 ]: Celcom has updated that the issue has been resolved at 6:19pm.

[ UPDATE 1/7/2020 12:58 ]: TM has revealed that a fire incident at one of its nodes had caused network interruption for users and 3rd party mobile networks in Penang. More info here.

===

Celcom has acknowledged a service interruption that affects users in Penang Island and at Seberang Jaya. It added that both voice and data services may be disrupted.

According to the blue telco, the disruption was due to a fire incident at their partner’s network site. Their technical team is working to restore its services as soon as possible but there’s no timeline at the moment.

This issue also affects other Mobile Virtual Network Operators (MVNO) which include Tune Talk, Yoodo and XOX. If you are using Celcom’s network in Penang, do let us know about your experience this morning.

[ SOURCE ]

Related reading

Recent Posts

TNB Electron deploys 240kW DC Charger at TNB Sungai Petani

If you're heading to Sungai Petani with an EV, there's now a new DC fast…

11 hours ago

DC Handal deploys 120kW DC Charger and 22kW AC Charge points at Sunway Pyramid

DC Handal has turned on its EV charging location in Sunway Pyramid. With the latest…

11 hours ago

SoyaCincau x Dongfeng Pop Up EV Clinic: Track Edition 2026: Chase a podium or cruise with friends; we’re opening the grid to everyone

The 2025 SoyaCincau EV Track Day wasn't just a one-off; it was the start of…

11 hours ago

Kia Malaysia launches first-ever Ownership Experience initiative, introduces prepaid maintenance plans

Kia Sales Malaysia (KSM) has launched its first-ever Kia Ownership Experience initiative as the brand…

12 hours ago

Paydibs strengthens DuitNow QR support with direct PayNet integration

Paydibs has announced that it is now a direct participant of Payments Network Malaysia (PayNet)…

1 day ago

MITI’s EV policy flip-flop raises bigger questions than just protecting Proton | Let’s Talk About #143

Malaysia’s EV industry is facing major uncertainty again following MITI’s latest policy changes for fully…

1 day ago

This website uses cookies.