AirAsia opens technology centre in India’s Silicon Valley

AirAsia today opens the doors to its very own technology centre in Bengaluru, India. The centre takes AirAsia a step closer to becoming a travel technology company.

Formerly known as Bangalore, Bengaluru has earned a reputation of being India’s Silicon Valley and is the centre of India’s technology industry. AirAsia’s technology centre will be in good company with other tech companies such as Google, Microsoft and Amazon, among others.

he centre will become home to around thirty five AirAsia Software Engineering and Technology (AASET) experts, each tasked to design and create custom-built solutions for AirAsia’s airline and digital businesses.

The team will work to streamline the airline’s digital assets such as airasia.com and the AirAsia mobile app, alongside the creation and implementation of new products and enhancements such as the new AI-powered chatbot, AVA, to deliver a seamless end-to-end user exeprience for the airline’s guests.

AirAsia Deputy Group CEO (Technology and Digital) Aireen Omar said, “India is a source for innovation and cutting-edge technology, and offers us tremendous growth potential when it comes to our mission to develop an all-encompassing travel technology ecosystem. This is why we are so excited to expand our footprint in India with the opening of a new technology centre.

“We look forward to further developing our team of specialist software engineers, analysts and product development teams in the region.”

The opening of the new technology centre is one of many global initiatives AirAsia is exploring to drive its digital transformation. In recent times, AirAsia has implemented a number of new technology-driven enhancements to its services including flight search mapping and voice assistance that deliver a more convenient and user-friendly experience on its mobile app.

AirAsia India MD and CEO Sunil Bhaskaran said, “The opening of AirAsia’s new technology centre demonstrates the airline’s commitment to building world-class technology right here in India.

“India’s skilled manpower can address the requirements of the global market – at the same time add value to the Indian ICT industry and helping to strengthen the industry ecosystem.”

The centre was officially opened today by AirAsia India MD & CEO Sunil Bhaskaran and AirAsia Group Head of Software Engineering and Technology Elias Vafiadis.