[ UPDATE 24/02/2023 19:00 ]: Maybank has updated at 5:32pm that its MAE app is now back to normal. All users can perform banking transactions across all of their platforms.
#MBBAlert Dear Valued Customers,
— Maybank (@MyMaybank) February 24, 2023
Kindly be informed that the MAE app is back to normal. You may perform your banking transactions across all our platforms.
Our sincere apologies for the inconvenience caused today. We thank you for your continued patience and support.
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If you’re a Maybank customer and using the MAE app, you might be facing difficulty loading the app. It’s not just you or your telco but Maybank is currently experiencing a communication error for its online banking application.
#maybank Serious saya benci #mae Skg jam 12.30pm orang office tengah lunch. Nak bayar guna apps mae error. Nak suruh siapa cuci pinggan ni. pic.twitter.com/rN270iaRTZ
— Zezu Zaza (@zezu_zaza) February 24, 2023
The MAE app appears to be inaccessible at around noon today and users have also complained about the same issue on Twitter. This means you won’t be able to make QR payments from your Maybank account.
Alternatively, you may perform your banking transactions in M2U app or the Maybank2u full website. Rest assured, we are working closely to rectify the issue. We appreciate your kind patience and cooperation. Thank you. (2)
— Maybank (@MyMaybank) February 24, 2023
However, at the time of writing, the Maybank2u website is still accessible. If you need to check your account balance or perform online payments or transfers, you can access the website from your mobile browser instead. Maybank has confirmed that the older M2U app and website are still operational. They have acknowledged the problem and are currently working on rectifying the issue as soon as possible. Maybank added that they have temporarily enabled SMS TAC through Maybank2u website.
Alternatively, you may perform your banking transactions in M2u app or the Maybank2u full website. The selection for the SMS TAC through the Maybank2u website is temporarily enabled. Rest assured, we are working closely to rectify the issue. (2)
— Maybank (@MyMaybank) February 24, 2023
Related reading
- PSA: Still using Maybank’s M2U app? You’ll have to switch to MAE if you have a new phone
- MAE ATM Cash-out: Maybank lets you withdraw money by scanning a QR code, here’s how to use it
- Maybank completes investigations, confirms data leak allegations are false
- Maybank introduces “Kill Switch” to instantly block online banking account in the event of a scam
