ChargEV Yearly Essential Plan has been discontinued

[UPDATE 02/11/2024 22:50] As it turns out, the ChargEV Legacy Plan has also been closed for new registration despite still being shown inside the ChargEV app. This story has been updated with additional remarks from ChargEV’s customer service agent.

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ChargEV Yearly Essential Plan is now no longer available to customers. Launched back in June, the Charge Point Operator (CPO) has just discontinued the annual subscription plan a few days ago on 31 October.

No successor to the ChargEV Yearly Essential Plan just yet

Membership listing in ChargEV app on 1 June 2024 (L) vs the listing on 2 November 2024 (R).

Priced at RM788 per year, the Yearly Essential Plan provides a 50% discount on all AC and DC chargers under the ChargEV network. Subscribers would also receive RM50 credit per month which makes it one of the most value-for-money EV charging subscription plans out there.

Let’s use a BYD Dolphin Extended Range with a 60.4kWh battery as an example and you want to top-up its battery from 10% to 80%. This would require around 42.28 kWh of energy from a ChargEV DC charger.

BYD Dolphin charging at ChargEV Aeon Mall Shah Alam.

If the normal charging fee for the said ChargEV DC charger is RM1.60 per kWh, it would cost you RM67.65 to charge the Dolphin from 10% to 80%. If you subscribed to the Yearly Essential Plan, the fee would be RM33.83 instead.

Hence, the annual plan can help you save tremendously on charging fees. This is especially true for those who didn’t install a home charger at their premise and rely on ChargEV’s public EV chargers.

A screenshot of our conversation with ChargEV customer service agent on 31 October 2024.

Based on our WhatsApp conversation with ChargEV’s customer service earlier this year, the CPO has yet to come out with a new offering to replace the Yearly Essential Plan though.

How about ChargEV Legacy Plan?

ChargEV Legacy Plan, as captured in the ChargEV app on 1 November 2024.

When the Yearly Essential Plan was launched back in June, ChargEV said that the annual plan was supposed to replace the original ChargEV yearly plan which has since been called the Legacy Plan.

Unlike the Yearly Essential Plan, the Legacy Plan only provides discounts on ChargEV AC chargers as well as the DC charger at Berjaya Times Square, Kuala Lumpur. Priced at RM240 per year, the discount varies from one AC charger to another although subscribers are able to utilise some of them for free.

BYD Dolphin charging at ChargEV MITEC.

According to the ChargEV’s FAQ, the Legacy Plan was supposed to be phased out on 31 May this year but somehow it is still being shown inside the ChargEV app as depicted in the screenshot above. As it turned out, this particular annual plan is no longer open for new registration according to ChargEV’s customer service agent.

A screenshot of our conversation with the ChargEV customer service agent on 2 November 2024.

All in all, it seems that ChargEV no longer has any subscription plan to offer to consumers at the moment, unless you have just purchased an EV from BMW or Neta. Perhaps, the CPO is working on new offerings, so let’s see if Yinson GreenTech can further build upon the foundation that the Yearly Essential Plan sets.

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