Are you flying with AirAsia soon? You might want to read this first. It seems that additional baggage fees will have different prices depending on the platform you are trying to purchase it from. People on social media are sharing their discoveries on social media, and no one has any idea why this is happening.
User Kelvin Liew originally posted on Facebook on his experience buying tickets for his mother in law. What he found is that the prices differs greatly when seen on his Hono X6, Windows computer and his iPhone.
Based on his search, the fee on the iPhone is the worst, with a price difference of almost RM 20 when compared to the Honor X9.
Another user, @aurizn on TIktok shared something similar, where the video their simultaneous search on different platforms and found that iPhone prices are higher than on Android or Windows.
We at SoyaCincau did our own due diligence in-house and tried to replicate the findings on our own. What we found was that the extra baggage fees, when viewed from the iOS platform, are consistently higher when compared to Android. Plus, the same fees when viewed on Samsung devices are higher when compared to devices from other brands such as Oppo and Huawei.
If we consider the Apple App Store’s 30% in-app purchases charge, it does not explain the price differences between the Android brands which should share the same 15% service fee for Google regardless of the model of the phone. While AirAsia does practice Dynamic Pricing, where the price of the tickets fluctuates according to demand, this discrepancy is not easily explainable.
We have reached out to AirAsia on this matter. But for now, if you are looking to get the cheapest add-on fee for your next AirAsia flight, we would suggest you use an Android device rather than an iPhone.
