Maybank2u and MAE app experienced service disruptions for hours

[ UPDATE 9:30 PM ] Maybank has begun informing customers that the Maybank2u and MAE app services are now back to normal. However, the bank didn’t explain why the disruptions happened in the first place.

===

Maybank customers have been experiencing issues accessing the bank’s online banking services for the past few hours. This applies to both Maybank2u’s website and the MAE mobile app.

Throngs of disgruntled users have reached out to Maybank through Facebook and X (formerly known as Twitter) demanding answers from the bank. While its customer service agents did acknowledge the disruptions in some of the replies to customers’ comments and tweets, there seemed to be two different answers:

One version focused specifically on the Instant Transfer feature.
Another version noted the disruption as a general incident.

Meanwhile, we have also noticed that a general disruption notice has since appeared on the MAE app:

As captured at 4:53 PM today.

Nevertheless, none of these messages and notices have provided any estimated time for recovery so far. In addition to that, Maybank has not released any formal statement regarding today’s disruptions so far.

We are keeping a close look at the situation and will keep you updated once we hear more. So, stay tuned.

Recent Posts

Malaysia Airlines’ new A330neo grounded temporarily due to production issues

Malaysia Airlines has temporarily grounded its brand new Airbus A330neo after completing four commercial flights.…

7 hours ago

Proton e.MAS 7: Here’s how much it cost to maintain this EV

Pro-Net recently revealed that you only need to service the new Proton e.MAS 7 EV…

2 days ago

Proton e.MAS 7: How much does it cost to replace the tyres?

The Proton e.MAS 7 is one of the most value for money SUVs at the…

2 days ago

Samsung to launch its new AI-powered home appliances with improved ecosystem integration at CES 2025

Samsung has announced that it will be holding its press conference titled "AI for All:…

2 days ago

SoyaCincau Awards 2024: The Best Phones of the Year

Modern smartphones are very capable computing devices, thanks to powerful hardware trickling down the price…

2 days ago

CelcomDigi offers 5G Home WiFi at RM69/month for Postpaid customers

If you're a CelcomDigi Postpaid 5G customer and can't get fibre broadband for your home,…

2 days ago

This website uses cookies.