Maybank2u and MAE app experienced service disruptions for hours

[ UPDATE 9:30 PM ] Maybank has begun informing customers that the Maybank2u and MAE app services are now back to normal. However, the bank didn’t explain why the disruptions happened in the first place.

===

Maybank customers have been experiencing issues accessing the bank’s online banking services for the past few hours. This applies to both Maybank2u’s website and the MAE mobile app.

Throngs of disgruntled users have reached out to Maybank through Facebook and X (formerly known as Twitter) demanding answers from the bank. While its customer service agents did acknowledge the disruptions in some of the replies to customers’ comments and tweets, there seemed to be two different answers:

One version focused specifically on the Instant Transfer feature.
Another version noted the disruption as a general incident.

Meanwhile, we have also noticed that a general disruption notice has since appeared on the MAE app:

As captured at 4:53 PM today.

Nevertheless, none of these messages and notices have provided any estimated time for recovery so far. In addition to that, Maybank has not released any formal statement regarding today’s disruptions so far.

We are keeping a close look at the situation and will keep you updated once we hear more. So, stay tuned.

Recent Posts

GX 2.0: GXBank continues to offer unlimited cashback with some tweaks

GXBank turns one and they have revealed its latest features and initiatives for its next…

34 mins ago

MG ZS EV now available for RM99,999: The cheapest electric SUV in Malaysia

You can now get an MG ZS EV for as low as RM99,999, making it…

1 hour ago

Prime Minister’s Department: Over 1,500 cyberattacks launched at ministries’ infrastructure systems

There have been over 1,500 cases of cyberattacks launched against Malaysian ministries' infrastructure systems in…

6 hours ago

Malaysia’s largest DC charging hub is opening soon at Iskandar Puteri, Johor

DC Handal is expected to unveil what appears to be Malaysia's largest EV charging hub…

22 hours ago

Realme GT 7 Pro coming to Malaysia as first smartphone with Snapdragon 8 Elite chip, launching 18th November

Realme has debuted its latest flagship smartphone, the Realme GT 7 Pro in China, featuring…

22 hours ago

Malaysia to kill off NGVs in 2025 due to safety concerns

Malaysia will ban natural gas vehicles (NGVs) on 30 June 2025. Subsequently, no new natural…

24 hours ago

This website uses cookies.