Following the signing of the access agreement with Digital Nasional Berhad last week, Digi is finally turning on 5G for its customers starting this Thursday, 10th November. Customers on 5G-enabled plans with compatible smartphones will be able to enjoy faster 5G access within DNB’s 5G coverage areas. This makes Digi the fifth telco to enable 5G in Malaysia after Yes 5G, Unifi Mobile, Celcom and U Mobile.
Digi 5G-enabled postpaid plans
At the moment, Digi is enabling 5G for postpaid and here’s the full list:
- Digi Postpaid 90 2021
- Digi Postpaid 90 DS 2021
- Digi Postpaid 120 2021
- Digi Postpaid 120 DS 2021
- Digi Postpaid 150 2021
- Digi Postpaid 150 DS 2021
- Digi Postpaid 200 2021
- Digi Postpaid Family 45 Unlimited
- Digi Business Go Digi 98
- Digi Business Go Digi 128
To activate 5G, customers will have to activate the 5G Speed Booster via the MyDigi app. Just launch the MyDigi App, go to “Buy Add-ons”, choose “5G Speed Booster” and confirm the purchase. Digi will push an SMS to confirm that 5G has been successfully activated for your line.
Unfortunately, there’s no 5G yet for prepaid customers and Digi says they will unlock 5G access for more customers soon.
5G Hotspot, speed cap and data quota
According to Digi’s FAQ, users can use their phones for hotspot while on the 5G network as long as their plan permits it. All usage on the 5G network will tap on the same quota as 4G. This means if you have 10GB of data, it will be utilised for both 4G and 5G. Digi added that if your plan or add-on quota is on a speed cap, the speed cap will continue to apply on 5G.
If you wish to test the network performance, Digi says you can run speed tests with no quota usage using Digi’s Speedtest service.
Digi 5G SIM compatibility
According to Digi, your SIM can support Digi 5G if it can access the 4G network. All eSIM customers are also able to enjoy 5G on their supported devices. If you need to replace your SIM card, you’ll have to do it at your nearest Digi Store.
Digi 5G compatible handsets
At the moment, Digi 5G is only available on selected 5G Android smartphones. Unfortunately, they don’t have a supported device list and they redirect users to DNB’s website instead. As we’ve highlighted previously, some devices may require a software update to enable 5G, which is dependent on the arrangements between the telco and the device manufacturer. Digi says Apple iPhone models will support 5G connectivity at a later period and urge users to stay tuned for more updates.
Related reading
- Celcom and Digi sign 10-year 5G access agreement with DNB, commercial 5G services available soon
- Digi says they are unlocking 5G for consumers soon, 5G network testing is still ongoing
- Can the iPhone finally connect to 5G with Celcom, Digi and U Mobile? Here’s what you need to know
- Here are all the 5G postpaid and prepaid plans available in Malaysia
