CIMB Clicks: You can only have one registered device starting at the end of October. Here’s what you need to do

CIMB announced that they will be implementing single-device authentication for CIMB Clicks from the end of this month, October 2022. By then, all new and existing users who download or re-install the CIMB Clicks app (iOS, Android) will only be able to register a single device to use the app and its SecureTAC feature.

As for existing users who currently are using two registered devices, CIMB says that it will be initiating its migration exercise to a single device by March 2023. Users will be urged to proactively deactivate their non-primary devices before then.

According to the bank, they are taking a phased approach introducing this new measure “to ensure customers will have sufficient time to adapt”. After the migration period, CIMB will automatically deactivate non-primary registered devices on the app. Here’s how to deactivate your non-primary devices:

  • Log into the CIMB Clicks app (iOS, Android) using your primary device
  • Scroll left on the home screen to find ‘Settings’
  • Refer to ‘Other Registered Device’ to check if there are other devices registered
  • Swipe left on the device name
  • Tap on the “Delete” button (in red) and confirm the deletion

Once you’ve removed your ‘Other Registered Device’, an SMS notification will be sent to your main device to let you know that you’ve deleted the secondary device. CIMB also advises customers to “be attentive and take immediate action” if they receive any notifications of a new and unknown device being activated using their account.

In September, Bank Negara Malaysia instructed financial institutions like CIMB to stop using SMS One Time Passwords (OTP) as a form of authentication for online activities or transactions. They ask institutions to take “to further strengthen safeguards against financial scams” as “scams and cybercrimes have been on the rise” in Malaysia.

Related reading

Recent Posts

Every Transaction Could Make You a Monthly Millionaire – Here’s How with Maybank’s MAE

This post is brought to you by Maybank. Unlock more than just transactions with MAE’s…

1 hour ago

Oppo Find X8 series: Launching in Malaysia on 30th November 2024, priced from RM3,699

After making its debut in China late last month, the Oppo Find X8 series has…

6 hours ago

Hyundai Ioniq 9: The brand’s first 3-row electric SUV, offers up to 429hp and 620km of range

Hyundai has officially unveiled the new Ioniq 9 which marked yet another expansion to its…

6 hours ago

BMW Group leads Malaysia’s premium EV segment, long term certainty needed for local assembly

BMW Group remains bullish in its commitment to drive sustainable mobility across the Southeast Asian…

13 hours ago

Dongfeng Box Malaysia: First public test drive event is happening on 23 to 24 Nov

After completing its 45,000km road test in Malaysia earlier this year, Dongfeng Box will finally…

1 day ago

Take control of your health: Meet the medically certified HUAWEI WATCH D2 with Ambulatory Blood Pressure Monitoring

This post is brought to you by HUAWEI. Hypertension is a significant global health concern,…

1 day ago

This website uses cookies.