CIMB Clicks: You can only have one registered device starting at the end of October. Here’s what you need to do

CIMB announced that they will be implementing single-device authentication for CIMB Clicks from the end of this month, October 2022. By then, all new and existing users who download or re-install the CIMB Clicks app (iOS, Android) will only be able to register a single device to use the app and its SecureTAC feature.

As for existing users who currently are using two registered devices, CIMB says that it will be initiating its migration exercise to a single device by March 2023. Users will be urged to proactively deactivate their non-primary devices before then.

According to the bank, they are taking a phased approach introducing this new measure “to ensure customers will have sufficient time to adapt”. After the migration period, CIMB will automatically deactivate non-primary registered devices on the app. Here’s how to deactivate your non-primary devices:

  • Log into the CIMB Clicks app (iOS, Android) using your primary device
  • Scroll left on the home screen to find ‘Settings’
  • Refer to ‘Other Registered Device’ to check if there are other devices registered
  • Swipe left on the device name
  • Tap on the “Delete” button (in red) and confirm the deletion

Once you’ve removed your ‘Other Registered Device’, an SMS notification will be sent to your main device to let you know that you’ve deleted the secondary device. CIMB also advises customers to “be attentive and take immediate action” if they receive any notifications of a new and unknown device being activated using their account.

In September, Bank Negara Malaysia instructed financial institutions like CIMB to stop using SMS One Time Passwords (OTP) as a form of authentication for online activities or transactions. They ask institutions to take “to further strengthen safeguards against financial scams” as “scams and cybercrimes have been on the rise” in Malaysia.

Related reading

Recent Posts

Kia to introduce EVs priced below RM160K for emerging markets

During the recent 2014 Kia EV Day APAC, the Korean carmaker unveiled four new electric…

3 hours ago

BYD Sealion 7 Malaysia: High-performance electric SUV with over 500km range, starts at RM184k

BYD Sealion 7 has officially made its way to Malaysia. The new electric SUV is…

13 hours ago

Kia unveils latest EV lineup for APAC, Kia EV3 electric SUV coming in 2025

Kia has unveiled its new electric vehicle lineup (EV) for Asia Pacific during its Kia…

13 hours ago

Subscribe to Netflix via Astro? Here’s when the new price hike will take effect

Netflix has just announced price hikes for its Mobile, Basic, Standard, and Premium plans by…

14 hours ago

Netflix gets price hike in Malaysia, premium account now costs RM62.90/month

Netflix subscribers in Malaysia take note! The video streaming service has revealed a price hike…

16 hours ago

EVC now provides JPJePlate installation service, offers free RM10 JomCharge credit

EV Connection (EVC), the operator of JomCharge EV charging network has expanded its offerings by…

1 day ago

This website uses cookies.