Nothing responds after users report dead pixels and peeling LED strips on Phone (1)

Amidst all the hype and marketing, the Nothing Phone (1) has eventually debuted to a somewhat mixed reception, with some praising the designs while others lament the price for what’s essentially a midrange smartphone. However, just days after its launch, users who got their hands on a Phone (1) have begun to report issues with the build quality of the device, most notably around the display.

A lot of the complaints about the Phone (1) on Twitter have been about a green tint on the display. One guy who returned his Phone (1) due to the issue even received a replacement device with the same exact problem. On top of that, Indian tech media outlet Beebom also had issues with the Phone (1)’s display, except this time they were seeing dead pixels around the front facing camera, just a couple of hours after booting it up too.

And just as we thought that the display would be the last of Nothing’s build quality problems, Indian tech journalist Amritanshu Mukherjee found yet another problem with the Phone (1). According to Amritanshu, his Phone (1)’s Glyph LED light strips on the back of the device began peeling on its own, specifically the light strip on the top right of the rear. He then later found dust building up inside the glass cover on the rear of the device too.

Nothing, in their defense, has since responded to these build quality issues. Firstly, regarding the green tinting and dead pixels on the display of the Phone (1), Nothing says that ‘all OLED screens are susceptible’ to it when the brightness levels are too low, and that this isn’t an issue exclusive to the Phone (1). They add that the scale of the affected users are still quite low, but still isn’t the experience they want any user to have. They’re already working on recalibrating the display in an upcoming software update, and in the meantime affected users are urged to contact Nothing’s customer support team and request a replacement.

Meanwhile, as for the peeling Glyph LED light strips, Nothing has replied to Amritanshu, claiming that the issue is isolated to pre-production units sent out for review as well as early batch units. While this does seem to imply that the problem has since been fixed, it’s a little worrying to see the LED light strips peel off like that, especially considering that it’s arguably it’s biggest unique selling point here.

[ SOURCE 2 ]