Samsung offers free cleaning and free labour costs to repair products damaged by floods

Samsung Malaysia has announced a Flood Relief Programme to support customers affected by the devastating floods. From now until 31st January 2022, Samsung is offering a one-time free cleaning and inspection, plus free labour costs to repair affected Samsung products that were damaged in the recent floods.

If you’re affected, you can contact Samsung Malaysia’s customer service at 1-800-88-9999 or live chat via Samsung Members. You can also reach out to Samsung via their official website to arrange an appointment.

This Flood Relief Programme is only valid for customers of Samsung products in areas affected by the flood. Customers must make an appointment and send in the affected products to Samsung Customer Service Centres before the end of January next year. According to Samsung, the inspection, cleaning and repair service will be arranged according to the availability of its service personnel.

The free inspection and cleaning service is only for products with water damage due to floods and it isn’t applicable for other types of damage including mishandling or cracked screen. Meanwhile, the free labour cost is only for repairs provided and it does not include the cost of spare parts.

For more info, you can get more details about the programme here.

Recent Posts

TNB Electron turns on 240kW DC Charger at Yard TNB Mergong, in Alor Setar

TNB Electron turns on yet another EV charging location at one of TNB's own premises.…

39 minutes ago

GXBank on cybersecurity, scams and AI: What really happens behind the scenes to protect users

GXBank recently marked its second anniversary with more than one million Malaysians onboard, cementing its…

1 day ago

Realme C85: World record-breaking “ultra waterproof” phone, but not for the reason you think

Realme has just launched a new budget-oriented mid-range smartphone in Malaysia, the Realme C85 5G.…

1 day ago

sooka’s Gilerrr Streaming Challenge Draws 273 Participants, Clinches Malaysia Book of Records Title

This post is brought to you by sooka. sooka pulled a lively crowd to Pavilion…

1 day ago

Infinix teams up with Pininfarina for future smartphone designs. Note 60 Ultra launching first in 2026

Infinix has just announced its strategic partnership with Pininfarina for its upcoming flagship smartphones, revealed…

2 days ago

Your Proton car can soon be controlled from a Huawei smartwatch

During Proton's Tech Showcase, the national carmaker has also highlighted its digital and connected automotive…

2 days ago

This website uses cookies.