[ UPDATE ] Maybank2u and MAE app appears to be down

[ UPDATE 20/12/2021 22:00 ] Maybank has updated that its M2U and MAE apps, as well as Maybank2u website, are back to normal at 6:46pm.

#MBBAlert Kindly be informed that you may now perform your banking services through MAE app, M2U MY app or Maybank2u web as all platforms are back to normal. Our sincere apologies for the inconvenience caused and thank you for your patience & continuous support.

— Maybank (@MyMaybank) December 20, 2021

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If you can’t access your Maybank account via Maybank2u or the MAE app in the past hour, you’re not alone. It appears that they are currently facing a service disruption that affects both website and mobile app.

On the desktop web browser, we are able to see the login page, but there’s no response after entering the username. On the mobile web browser, we got a “Method Not Allowed” warning, while the MAE smartphone app returns a “We are unable to process your request” or “scheduled maintenance” screen.

Hai, salam sejahtera dan segala kesulitan amat dikesali. Untuk makluman anda, terdapat gangguan sementara bagi kemudahan aplikasi Maybank MY, aplikasi MAE dan laman web Maybank2u pada waktu ini.

— Maybank (@MyMaybank) December 20, 2021

Maybank is aware of the issue and they are trying to solve it as soon as possible. It acknowledged that the interruption affects their Maybank MY and MAE applications as well as the Maybank2u website.

Anda tidak perlu bimbang, kami sedang menyelesaikan isu ini dengan secepat mungkin. Terima kasih di atas kerjasama anda.

— Maybank (@MyMaybank) December 20, 2021

Thanks @isaacooi for the tip!