Can broadband providers charge ridiculously high termination penalties? Here’s MCMC response

Recently, we’ve published a comparison of penalties imposed by fibre broadband players for customers that cancel before their contract expires. What we noticed is that some had changed their T&C which requires customers to pay the full subscription amount for the remaining months of their contract. As mentioned in the earlier post, it is unfair … Continue reading Can broadband providers charge ridiculously high termination penalties? Here’s MCMC response