After Prime Minister Muhyiddin Yassin announced on Labour Day that several businesses are be allowed to open with set conditions during the CMCO, Proton announced that it expects to gradually restart operations themselves. They have started to reopen its sales and service outlets yesterday, on the 5th May.
However, this reopening process will only move forward if Proton complies with all requirements from the relevant authorities. The sales and service outlets would only be open if they are located in green and yellow zones, and all premises and personnel will be subject to safety protocols guided by the National Security Council (NSC) of Malaysia to help curb the spread of COVID-19.
“Proton will begin the gradual resumption of all its business activities. However, the safety of our customers and employees is our main priority and in line with the Prime Minister’s calls to adopt a ‘new normal’, we will introduce a new set of protocols in all areas,” said Dr Li Chunrong, Chief Executive Officer of Proton.
New operating procedures at service centres also include advising customers to adhere to these rules:
Aside from the reopening of its showrooms, Proton is also gradually resuming production operations at its plants in Tanjung Malim and Shah Alam, along with the corporate office at the Centre Of Excellence (COE). They will also be requires to undergo new work practices to minimise infection and contact.
You can contact their customer care line at 1-800-888-398 for more information and for urgent assistance, as it’s available 24 hours a day. You can also visit their website here.
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