Malaysian consumers can look forward to better customer service experience as the major telco players have signed a Consumer First pledge at MCMC. At today’s event, CEOs and representatives from Celcom, Maxis, TM, U Mobile, YTL Communications, Digi and Time have pledged their commitment to better serve consumers and it was witnessed by MCMC Chairman, … Continue reading 3 customer service improvements you can expect from Malaysian telcos by the end of this year