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Home News

U Mobile customers may face interruptions during its system upgrade exercise

  • BY Alexander Wong
  • 14 July 2017
  • 12:06 am
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U Mobile Network interruptions

U Mobile will be performing scheduled system upgrades and maintenance exercise during the month of July and August. In preparation for this exercise, U Mobile would like to give its customers an early heads up on a potential interruption of its service.


According to U Mobile, customers may face interruptions during the following period:

18th July 2017 (12.00am – 6.00am)
3rd August 2017 (12.00am – 6.00am)
8th August 2017 (12.00am – 6.30am)
9th August 2017 (12.00am – 6.30am)

Since the upgrading works are taking place for 4 days during off-peak hours, there shouldn’t be much impact for most customers. U Mobile apologises for any inconveniences caused and they are committed to ensuring that the scheduled works are completed with minimal interruptions. U Mobile aims to have full restoration of service by 10th August 2017.

For customers that face any issues, you may contact U Mobile customer service hotline at 018-388 1318.

Tags: network upgradePostpaid Plan MalaysiaprepaidU MobileU Mobile networkU Mobile network upgradeU Mobile Service interruptions
Alexander Wong

Alexander Wong

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