Categories: News

4 Reasons why the Maxis 4G network is better than the rest

This post is brought to you by Maxis – Experience the Difference.

Your smart phone experience is only as good as the connection it’s on. No doubt most telcos these days offer 4G connectivity but did you know that not all networks are built the same? To enjoy seamless YouTube, gaming, web surfing and music streaming, you’ll need a network that’s both fast and consistent throughout the day.

If you want the best internet experience, Maxis should be on top of your list and read on for 4 reasons why.

1. Fastest Growing 4G Network in the country

High speed 4G shouldn’t be limited to just the Klang Valley. Maxis covers 41% of the population with 4G and it continues to grow by the day. Apart from the major cities, you get to enjoy consistent and fast internet at more places including Langkawi, Alor Setar, Nilai, Muar, Sg. Petani, Batu Pahat, Labuan, Kuching and Kota Kinabalu, with more towns to come.

2. 10X Faster Experience with 4G

What’s the use of having high resolution smart phone screens if you had no choice but to stream low quality videos? With Maxis 4G LTE, you’ll get 10X faster speeds which translate to buffer free YouTube playback. Based on research findings by Neilsen, you can expect zero YouTube HD buffering 96% of the time with Maxis.

Don’t just take their word for it. Maxis has a public 4G LTE speedometer that’s updated every 3 hours.

3. Not just fast, but Consistent 24/7

Anyone can claim fast but consistency is key for an optimal experience. To ensure you get fast connectivity that’s stable 24/7, Maxis is the only network that installs redundant fibre connectivity and extra fibre back-ups for its 4G sites. This is to ensure that you’re always connected if their main lines are damaged.

To demonstrate its network consistency, Maxis had recently embarked on a blind drifting exercise as part of its Man vs Network challenge. It involves a professional driver drifting in a blacked-out vehicle with sole guidance of a wireless camera mounted at the front. Check out the video above to see it for yourself.

Is Maxis living up to its consistency claims? You can check at any time on its live speedometer page. In each location, you are able to view its average speeds recorded over the past 7 days.

4. Unparalleled Customer Service

A great network needs to be matched with great customer service. For moments when you need help with your device or facing issues with your connectivity, the Maxis Customer Service team is always ready to lend a helping hand.

Should you have any question, you can reach out to them via Live Chat or on their dedicated Twitter account, and both are available from 9:00AM to 12:00 AM daily. If you prefer to talk to someone, just dial 123 (toll-free) on your mobile.

When it comes to paying your bills, checking your outstanding balance or even tracking your data usage, you can get it done instantly with the MyMaxis app. Once installed, you’ll only need to log in once and you can check on your currently usage anytime from your smart phone.

With the on-going improvements, Maxis claims that service complaints have been reduced by half since last year. This is also party due to its recently implemented safety nets that help to reduce cases of bill shocks.

Want to learn more? Check out Maxis’ 4G LTE network page to find out more.

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